88nb Privacy Policy — Your Data, Your Rights

1. Introduction

88nb ("we", "us", "our") is committed to protecting the privacy and personal data of all players and visitors who interact with the 88nb platform. This Privacy Policy describes what personal data we collect, the lawful purposes for which we process it, how long we retain it, with whom we may share it, and the rights you hold as a data subject. It applies to all users of the 88nb website and every service delivered through it, including cricket betting, live casino, slots, crash games, and account management.

By registering an account or continuing to use the 88nb platform, you confirm that you have read this Privacy Policy and that you consent to the collection and processing of your personal data as described here. If you do not agree, you should not use the platform. 88nb may revise this policy periodically; the latest version with its updated date will always be available on this page.

2. Data We Collect and How We Collect It

88nb collects personal data through the following channels:

• Direct registration and account information: your mobile number, chosen username, email address, and any identity or address documentation submitted during KYC verification.
• Transaction data: records of all deposits, withdrawals, bonuses applied, wagers placed, and game results linked to your account, generated automatically as you use the platform.
• Technical and device data: IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone, collected automatically through server logs and analytics tools when you access the site.
• Communication records: the content of live chat sessions, email correspondence, and any other messages exchanged between you and the 88nb support team, retained for compliance and service quality purposes.
• Responsible gaming data: records of any deposit limits, loss limits, cool-off periods, or self-exclusion instructions you have set, used to enforce your requested restrictions and monitor for problem gambling indicators.

3. How We Use Your Personal Data

88nb processes your personal data only for specific, lawful, and proportionate purposes. These include:

• Account management: creating and maintaining your player account, verifying your identity and age eligibility, processing deposits and withdrawals, and communicating account-related information.
• Legal and regulatory compliance: fulfilling anti-money-laundering (AML) obligations, KYC verification standards, fraud prevention requirements, and financial record-keeping rules imposed by applicable regulations.
• Platform improvement and analytics: analysing aggregated, anonymised usage patterns to improve site performance, design, and content. Individual player data is never used for commercial profiling or sold to advertising networks.
• Responsible gaming monitoring: tracking account activity for signs of problem gambling, enforcing player-set limits and self-exclusion periods, and delivering targeted responsible gaming support where needed.
• Customer support: addressing queries, complaints, and disputes submitted to the 88nb support team, and maintaining interaction records for quality assurance and dispute resolution.

4. Data Sharing and Third Parties

88nb does not sell personal data to third parties under any circumstances. We share your data only where necessary and proportionate to deliver our services, specifically with: payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) for deposit and withdrawal transactions; licensed game technology providers (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Spribe, and Microgaming) to operate their gaming products on the platform under contractual data processing agreements; third-party KYC and fraud-detection services to complete mandatory player verification; and law enforcement or regulatory authorities where required to do so by applicable law or court order.

All third-party data processors engaged by 88nb are bound by contractual obligations that reflect the data protection standards described in this policy. They are not permitted to use player data for any purpose beyond the specific service they provide to 88nb.

5. Data Security

88nb employs technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL (Secure Socket Layer) encryption applied across every page of the platform to protect data transmitted between your device and our servers.
• Access control systems that restrict personal data to authorised personnel only, with role-based permissions and audit logging.
• Encrypted storage of sensitive data fields including payment references and identity documents submitted during KYC.
• Regular security reviews of platform infrastructure, vulnerability scanning, and access log monitoring to detect and respond to threats promptly.

6. Cookies and Tracking Technologies

88nb uses cookies and similar local-storage technologies to support platform operation and performance. Strictly necessary cookies maintain your login session, security state, and load balancing — these cannot be disabled. Functional cookies remember your preferences such as language selection for a more consistent experience. Analytics cookies collect anonymised, aggregated data about page visits and feature engagement solely to improve the platform; this data is never linked to individual player identities.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair platform functionality. Disabling analytics or functional cookies will not prevent you from using the platform but may reduce the quality of your experience.

7. Data Retention

88nb retains personal data for as long as necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable law. In general: account data and transaction records are kept for a minimum of five years following account closure, as required by applicable anti-money-laundering regulations; KYC documents and identity verification records are kept for the period specified by applicable regulatory requirements; communication records (live chat logs, email correspondence) are retained for a minimum of two years for quality assurance and dispute resolution.

• When data is no longer required for any legitimate purpose and is not subject to a mandatory retention obligation, 88nb will securely delete or anonymise it.
• Players may request earlier deletion of certain data types by contacting support. Such requests will be assessed against applicable legal obligations before any deletion is carried out.
• 88nb does not use your personal data for automated individual decision-making that produces legally significant effects without human review. Account restriction decisions are reviewed by the compliance team before implementation.

8. International Data Transfers

The 88nb platform is built to serve players in Bangladesh. To deliver the services described on this platform it may be necessary to transfer certain personal data to third-party service providers — such as game studios and payment processors — whose systems are located outside Bangladesh. Where such transfers occur, 88nb ensures that receiving parties provide a level of data protection consistent with the standards in this policy, typically through contractual data processing agreements.

88nb does not transfer personal data to parties in jurisdictions lacking adequate data protection standards without putting appropriate contractual safeguards in place first.

9. Children and Minors

The 88nb platform is strictly for adults aged 21 and above. 88nb does not knowingly collect or process personal data from individuals under the age of 21. If 88nb becomes aware that a person below the minimum age has registered an account or provided personal data, that account will be closed immediately and all associated personal data will be deleted as soon as practicable, subject only to records that must be kept for regulatory compliance.

If you believe a minor has accessed or registered on the 88nb platform, contact support immediately so the matter can be investigated and appropriate action taken without delay.

10. Changes to This Privacy Policy

88nb may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. When we make material changes, we will update the Last Updated date at the top of this page. Your continued use of the 88nb platform after any update constitutes acceptance of the revised policy.

Players are encouraged to review this page periodically to stay informed of how their personal data is being handled and protected.

11. Legal Basis for Processing

88nb processes personal data on one or more of the following legal bases depending on the specific activity: contractual necessity — processing required to fulfil the player agreement, including account management, payment processing, and service delivery; legal obligation — processing required to comply with AML, KYC, and financial record-keeping requirements; legitimate interests — fraud prevention, platform security, and analytics where those interests are not overridden by your data protection rights; and consent — optional marketing communications, which you may withdraw at any time without affecting prior processing.

12. Contact Us About Data Privacy

If you have questions, concerns, or requests relating to this Privacy Policy or the way 88nb handles your personal data, contact the 88nb support team via live chat available on the website or by email. All data-related enquiries are handled by personnel with responsibility for data compliance and will receive a response within a reasonable timeframe.

Please note that 88nb support staff will never ask for your account password, PIN, or full payment card details via any channel. If you receive a communication claiming to be from 88nb that requests such information, do not respond and contact us immediately to report it.